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Welcome to Way Forward Counselling Services

Way Forward Counselling Services is a professional counselling practice situated in the centre of Swansea and serving the local community as well as those who travel from further afield...

Our Counselling Team Offers Counselling and Psychotherapy for: Adults (Individuals and Couples Counselling) and Children and Young People .

We aim to empower people of all ages, to find a positive 'Way Forward' whatever their difficulties or experiences... Download a Way Forward Leaflet.


Together we are here to help...

At Way Forward Counselling we pride ourselves on being a team of counsellors who work closely together to offer a variety of experience, expertise and counselling approaches.

All members of the team are professionally qualified and appear either on the BACP Register of Counsellors and Psychotherapists ( or are registered with another governing body. We adhere to the BACP Ethical Framework for Best Practice in Counselling and Psychotherapy. Great care is taken to provide you with a quality counselling experience which is mindful of your individual and unique needs.

Collectively we pride ourselves on being an ethical, accountable and professional service which works with all age groups. Gently enabling, empowering, valuing without judgement, and assisting all our clients in finding their own individual way forward.

Collectively we offer an array of different therapeutic styles including Cognitive Behavioural Therapy (CBT), Person Centred Therapy, Creative Therapy (including sandtray) and Integrative Therapy to name but a few. We also work with individuals and couples, and sometimes with the whole family; where different members of the family might work with different members of our team. The confidentiality surrounding every individual is carefully managed to provide a safe and trusted experience for all.

To meet The Way Forward Counselling Team Click Here

Way Forward Counselling Services receive counselling, pschotherapy and supervision referrals from Swansea, Carmarthenshire, Pembrokshire, Rhondda Cynon Taff, Neath Port Talbot CBC (NPTCBC), South Wales, North Wales, Brigend, Neath Port Talbot, Ammanford, Merthyr Tydfil, Cardiff, Pontypool, Newport, South West England, Midlands, England.

Online and Telephone Services are available to support working from a distance; some mix face to face contact with working online or on the telephone. Professional Consultative Supervision referrals are welcome for social work supervision, supervision for helping professionals at school-based counselling supervision, psychotherapy supervision, play therapy supervision, supervision for counsellors working with adults, and also supervision for counsellors working with children and young people.

Counselling Offers…

The opportunity to talk through whatever is going on for you in a private and safe setting, with someone who listens carefully and deeply to your experience. Through a valuing and non-judgemental therapeutic relationship, our Way Forward counsellors,  aim to provide the space for you to gently heal and discover new possibilities in your life.

Whatever your situation you can be assured of a sensitive and reassuring welcome and an approach which is responsive to your individual requirements.

Counsellors are trained in different theoretical perspectives and therefore it will be important for you to understand how your counsellor approaches their work, you can ask as many questions as you need to in order to feel reassured by your counsellor's training and approach.

How long...

At Way Forward Counselling we do not limit the overall number of counselling sessions you can have. Through regular reviews of your progress, your counsellor will help you to decide how long you might like to attend in order to achieve your individual goals, ultimately the decision of how long to attend will be up to you.

Short term counselling will typically last for 6 - 8 sessions (sometimes less) and be characterised by solution focused or CBT approaches to specific and manageable short term goals.

Long term counselling involves working at emotional depth over a longer period of time, with the intentionality of working through significant life events.

Some clients stay for a long time, others may only come for a few sessions ~ whatever your individual goals, we aim at being alongside you and supporting you in striving to achieve them.

Through Mindful, Ethical Best Practice...

Way Forward aims to invite a sense of peace, safety and trust. We endeavor to make sure that all our client’s understand the counselling process, are valued and their requirements are mindfully understood. We aim to make your experience of counselling a careful, gentle and healing process.

Feel free to ask further questions…

It is very difficult in only a few pages to capture a complete sense of the service we offer. If you feel you would like to know more then please telephone, text or email with your enquiry (contact), we understand that everyone’s story is unique and we will be more than happy to answer any questions you may have.


Comfortable and Accessible Surroundings…

The Way Forward Counselling Rooms are situated in the centre of Swansea, are easy to locate and there is parking immediately outside. The location and facilities in the building are also easily accessible to disabled clients.

You can find further information about how to find Way Forward Counselling Services, including directions, a picture of the building, map and contact information on or Contact page here.

The Experience of Others...

At Way Forward we do understand how difficult it is to make that initial contact with a counsellor or even to walk through the door for the first time. Sometimes it helps to read about other people’s experiences.

If you would like to read some feedback and client experiences of counselling then please visit our feedback page here.

Supervision Services…

Consultative Counselling Supervision is offered by Kirsty Bilski, Director of Way Forward Counselling Services and Qualified Supervisor, to local counsellors and professionals of all abilities and experience.

Supervision Feedback

To read feedback from previous supervisees then please click here.