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Counselling & Psychotherapy Team

At Way Forward Counselling we pride ourselves on being a team of counsellors who work closely together to offer a variety of experience, expertise and counselling approaches. Collectively we are able to help Adults (individuals and couples), Children and Young People find a positive 'Way Forward' whatever your difficulties or experiences.

The Way Forward Counselling Team currently includes:


Kirsty Bilski

Way Forward Counselling Director Kirsty Bilski

MA (CCYP), MA Supervision, Adv. Dip. Couns, FdA, MBACP (Accred)
Fellow of the Higher Education Academy (FHEA)
Director of Way Forward Counselling Services
Counsellor & Psychotherapist For Adults, Children & Young People

Kirsty Bilski is a qualified and experienced Counsellor & Psychotherapist, and Counselling Supervisor, who offers therapy to Adults, Children and Young People. She is BACP Accredited, which means she has had to evidence a high standard of counselling and psychotherapy best practice. She is continually furthering her professional development through a commitment to academic study, and has achieved a scholarship to study towards a PhD with the University of South Wales, Newport.

As an Accredited Member of the British Association of Counselling and Psychotherapy, Kirsty has achieved and evidenced a high standard of professional practice and actively adheres to the BACP Ethical Framework for Good Practice in Counselling & Psychotherapy ( This continued professional guidance ensures that Kirsty’s practice is of an approved ethical and safe standard. Kirsty is also a BUPA recognised Therapist .


For those of you who want the theoretical detail Kirsty's approach to counselling is largely Humanistic (Person-Centered, Gestalt and Existential), with the core conditions of empathy, congruence and unconditional positive regard very much at the foundation of her
work. A lot of her creative approach is placed within a Gestalt frame although she also integrates aspects of Psychodynamic Theory, Cognitive Behavioural Therapy (CBT), Systemic Theory, Solution Focused Approaches, Motivational and psychoeducational Techniques.
As an Integrative counsellor, Kirsty uses a mixture of the above approaches in order to adapt and meet the needs of each individual client. From traditional approaches for talking therapy to more creative and artistic techniques, each client has the opportunity to explore their experience as they choose to and at their own pace.
Kirsty sometimes uses art, sandtray and other creative strategies to engage clients of all ages in being able to express their life story or emotional experience. For some, it can be hard to put things into words and working creatively is an empowering way of 'showing' how it feels to be you. However, Kirsty is aware that creativity is not for everyone and she will be sensitive to your can be just as powerful to gently and mindfully talk through your story ~ the choice is yours.
Kirsty also has a therapy dog called Morgan who has become a much loved member of the counselling team, they have worked together over the last 3 years in various settings. Morgan will only be used in your therapy session by prior agreement, however if you feel his presence may be helpful to you then please ask. If you would like to know more about Morgan then please read his profile further down this page.

Supervision Services

Kirsty is also a Qualified Counselling Supervisor with an MA in Consultative Supervision from the University of South Wales, Newport. She offers supervision to local counsellors and professionals of all abilities and experience. She also works creatively in supervision and particularly with Sandtray, having written extensively about this approach in academic study and within the BACP Children and Young People Journal. However, more traditional talking approaches to supervision are also offered. If you would like to know more about supervision services and to read some feedback from previous supervisees then please click here.

Qualifications & Experience

Kirsty's professional career has included supporting vulnerable adults experiencing housing need, the rehabilitation of adult survivors of serious mental health difficulties, adult survivors of childhood sexual abuse, as well as those suffering from chronic or terminal illness. She has also worked with adults suffering from a full and diverse range of emotional difficulty including for example bereavement and complicated grief, anxiety and stress, work related issues, women's issues, family problems (from the perspectives of both adults and children), sexuality and identity, and relationships.
After gaining substantial experience counselling adults, Kirsty turned her attention towards a younger client group through volunteering for 'Help Counselling 9 - 25 year olds', a children's charity based in Bristol. She then gained employment working extensively across schools in Somerset followed by a move to South Wales in 2009 where she joined Neath Port Talbot CBC as a part of the Welsh Government School Based Counselling Strategy. Here Kirsty worked in a number of secondary and primary schools across Neath Port Talbot. Working in the school environment came to an end in 2014 in favour of working privately with adults and children in the Swansea area, and commitment to further academic study. Kirsty is now a Company Director for Way Forward Counselling Services, a successful private practice in Swansea serving the local community and those who travel from further afield.
Kirsty is keen for Way Forward Counselling to grow as a service that provides access to counselling for all members of the family, providing the opportunity for healing and personal growth no matter what your perceived difficulties are. She is committed to making a difference to the lives and experiences of those who suffer emotional pain and empowering people to believe in themselves and invite positive change into their lives. Kirsty feels humbled by her experiences through her professional career and privileged to have walked alongside so many inspirational Adults, Children & Young People.
Kirsty has also been a Licensed Foster Carer and therefore has a keen interest in the well-being of Looked After Children (LAC), and therefore welcomes working with children and young people currently in Foster Care. To learn more about Kirsty please feel free to visit her own website

Professional Qualifications

  • Fellow of Higher Education Academy (FHEA)
  • Mphil/PhD School of Psychology, Early Years and Therapeutic Studies (Ongoing) - University of South Wales Newport
  • MA Consultative Supervision - University of South Wales Newport 2015
  • PG Dip Consultative Supervision - university of South Wales Newport 2014
  • MA Counselling Children and Young People - University of South Wales Newport 2013
  • PG Dip Counselling Children & Young People - University of South Wales Newport 2012
  • Advanced Diploma in Integrative Counselling BACP Accredited - The Iron Mill Institute, Exeter 2008
  • FdA Health & Social Care with Counselling (Distinction) - Somerset College, Taunton (Plymouth University) 2005

Sian Willis

Sian is a registered member of the BACP and the BABCP ( and works under the ethical framework of these associations. She is working towards BACP Accreditation and Sian is also our Counselling Team Lead.
Sian is a qualified Cognitive Behavioural Therapist, providing a comfortable, safe and confidential service.
Whilst CBT is at the foundation of her work, she adopts an approach that is empathic, flexible and thus providing counselling which is tailored to an individual’s needs.

Qualifications & Experience

Prior to achieving her Diploma in Counselling, she completed a Degree in Counselling and Psychology. She has worked in the field of substance misuse for 10 years.

Whilst working in this area she has had the opportunity to work with a variety of problems, such as depression, anxiety, panic attacks, emotional trauma to name a few. In addition to working in this field, she has also provided CBT in a GP Surgery.

Sian's additional training has included: Understanding PTSD and working with Flashbacks; Applied Suicide Intervention Skills Training (ASIST), ILM Life Coaching Training, Working with Self Harm, Bereavement and Loss.

Areas of difficulty which Sian works with include: Abuse, Alcoholism, Affairs and betrayal, Anxiety, Anger Management, Avoidant Personality Disorder, Bereavement, Chronic Fatigue Syndrome/ME, Depression, Disabilities, Domestic Violence, Drug abuse, Emotional abuse, Gambling, Generalised Anxiety Disorder, Low self esteem, Low self confidence, Obsessive compulsive disorder, Obsessive-compulsive personality disorder, Panic, Phobias, Post Traumatic Stress Disorder, Relationship issues, Seasonal affective Disorder, Separation and divorce, Sex problems, Stress, Trauma, Work related stress.

Professional Qualifications

  • Postgraduate Diploma in Therapeutic Counselling Cognitive Behavioural Therapy
  • Postgraduate Certificate in Counselling Skills
  • BA (2:1) in Counselling and Psychology
  • NVQ Level 3 in Health and Social Care

Jan Ellis

Jan is a fully qualified Counsellor and a Registered Member of the British Association for Counselling and Psychotherapy (BACP).

Jan is an Integrative Counsellor, using various therapies tailored to suit your specific needs including Person Centred, Emotionally Focused, Psychodynamic, Transactional Analysis, Cognitive Behavioural Therapy and Neuro-Linguistic Programming (NLP)

She offers counselling services for both individuals and couples over 18 years old.


Qualifications & Experience

Jan has also worked in the Support Services with individuals with complex needs for 14 years and progressed from Support Worker to Service Manager in that time.

Working with individuals with various complex health issues and learning difficulties; including brain injury, various addictions, anxiety, depression, self- harm, low self-esteem, bipolar, schizophrenia, agoraphobia, autism and physical disabilities.

Jan has volunteered with Hafan Cymru, counselling individuals affected by domestic abuse. Jan also volunteered with Marriage Care as a Relationship Counsellor for four years.


Jan works with a wide range of issues including:

Abuse, Addictive issues, Alcohol /Substance abuse issues, Anger management, Anxiety, Bullying, Couples Counselling, Depression, Domestic Abuse, Emotional/Behavioural issues, Family Issues, Grief, OCD, Self Esteem /Confidence issues, Self-harm, Stress management,

Work related issues, Life Coaching, Relationship issues, Transgender issues, and Trauma.

Jan is committed to Continued Professional Development (CPD) in line with professional and BACP Requirements and is currently studying Diplomas in Advanced Cognitive Behavioural Therapy, Mindfulness, Nutrition and Weight Management.

Professional Qualifications

  • Diploma in Integrative Counselling
  • Certificate in Relationship Counselling
  • Post graduate Diploma in Coaching: Level 7 (awaiting result)
  • BSC degree in Social Policy and Sociology
  • NVQ level 3 in Health and Social Care
  • ILM / NVQ in Management
  • Trauma training
  • Domestic Violence counselling
  • Emotional Focused Therapy
  • Emotional Freedom Tapping Therapy
  • Trans-identified and trans-historied issues
  • Dealing with depression
  • Suicidal thoughts
  • Alcohol and substance misuse
  • Sexual abuse
  • Self -esteem and confidence

Anne Lear

Anne is a fully qualified counsellor and registered member of the BACP (MBACP)

Anne is a Person Centered therapist. She is warm and caring and believes in demonstrating empathy, understanding, genuineness and congruence through her work as a therapist

Anne is completely non-judgemental, a quality that is essential in developing a trusting relationship with her clients. Through the quality of the relationships she develops, she is able to encourage inner healing and client autonomy.

Anne works very deeply with all of her clients, ensuring that they are able to safely share their innermost feelings in a comfortable secure environment.

Anne's aim is to develop a sense of connectedness with her clients through which she works diligently to empower them to understand their emotional experience, and ultimately, to focus more positively on moving forward.

Qualifications & Experience

Anne's professional career involved counseling clients for Powys Carers Service at Ystradgynlais Community Hospital, where she has counselled many vulnerable adults and their families.

This work has given her an array of experience in working with many life changing and challenging issues.

Anne entered private practice for Way Forward Counselling Services in 2015 where she has continued to build on her professional experience.

Anne also spends time working behind the scenes as P.A. to Kirsty Bilski, Director of Way Forward Counselling Services.

Anne's has gained experience dealing with: Bereavement, Suicide and Suicidal Ideation, Counselling Families following the death of a loved one to suicide, Sexual Abuse, Mental Health Difficulties, Stress and Anxiety, Marital and Emotional Difficulties, Family Problems, Depression, loss, Anger Issues, Guilt, Identity Issues, Domestic Violence.

Professional Qualifications

  • Foundation Degree in Counselling and Psychotherapy (Ongoing)
  • Sand Tray Training ( Ongoing)
  • Diploma in Counselling and Psychotherapy
  • CPCAB Level 4 in Therapeutic Counselling
  • CPCAB Level 3 in Therapeutic Counselling
  • CPCAB Level 2 In Therapeutic Counselling
  • CPCAB Level 1 in Therapeutic Counselling
  • ASSIST- Suicide Intervention Course
  • Rainbows Programme - Helping to support children through bereavement and loss

Lisa Anson

Lisa is a fully qualified Integrative Counsellor and Accredited Member of the British Association of Counselling and Psychotherapy (MBACP Accred.).

Her practice is rooted in a ‘Person Centred’ approach - a way of working that places the client at the centre and on an equal footing with the counsellor, in a warm, accepting, non-judgemental space.

To compliment this, as an Integrative practitioner, Lisa is able to introduce a range of techniques and interventions appropriate to each individual, that addresses each client’s particular needs.

Her main focus in practice has been in loss and bereavement – be it the loss of a loved one, a job, of health or confidence, even the loss of a sense of self.

She has many years experience in trauma, grief and issues surrounding bereavement in an NHS setting and is continually expanding her knowledge and understanding in these areas.

Lisa has always been based in Wales, but has travelled widely, experiencing many different cultures and ways of living.

Before training as a counsellor, Lisa worked in the creative industries as writer. She is also a qualified Action Learning Facilitator.





Professional Qualifications

  • Certificate Counselling,
  • Diploma Integrative Counselling
  • Certificate Action Learning Facilitation (Accred)
  • BA (Hons) Drama
  • Continued Professional Development
  • Advanced Skills in Using Sand Tray in Counselling Kirsty Bilski 2016
  • An Introduction to Using Sand Tray In Counselling Kirsty Bilski 2016
  • Counselling Young People Lorraine Sherman 2015
  • Hywel Dda University Health Board.....
  • Recognising Transference in Bereavement and loss 2016
  • Unfinished Business - The Nature of Unresolved Grief 2015
  • Holding Grief 2013
  • Working with the Bereaved - a practical introduction 2012
  • Introduction to PTSD - Mary Gavan 2011

Louise Wray

Louise is a fully qualified Integrative Counsellor and RegisteredMember of the British Association of Counselling and Psychotherapy

Louise is a supportive, empathic and qualified Integrative Counsellor, which means that she does not use just one type of counselling approach with her clients.

In her training she has learnt to adapt to each person she works with, to suit each persons individual need, by drawing on the most effective elements from different types of therapies, to gain the best results for each individual.

Louise’s expertise surrounds person-centred practice and cognitive behavioural therapy. She has extensive experience of working with vulnerable individuals of all ages, behaviour and need.

Louise is skilled with encouraging participation through creating a safe, secure, confidential and non-judgmental environment, allowing individuals to explore naturally and with a person-centred focus of confidence and development.

Louise attends regular supervision and is a Registered member of the BACP (078230) and is actively working towards accreditation.

She is also a member of the wider BACP Divisions, including C&YP (Children and Young People) and BACP UC (Universities and Colleges), ensuring Louise adheres to the highest professional and ethical standards.

Qualifications & Experience

Since qualifying, as an Integrative Counsellor in 2013, Louise’s professional career has involved counselling clients for the Addiction Recovery Agency (ARA) through GamCare.

She supported clients through their journey in respect of addiction to gambling, both problem and pathological via face to face and by telephone counselling, focusing on changing a gambling behaviour through exploring trigger mechanisms and reactions to gambling results, both positive and negative.

She has also successfully supported families and others affected by problem gamblers.

Bereavement is another area Louise has extensive experience in, having volunteered for Cruse Bereavement Care since 2011, where she has supported Adults, Children and Young Persons to explore their grief.

Just recently she has been supporting many clients who have been bereaved by the suicide of a loved one.

Some other places that Louise has worked include Swansea Mind, The-Exchange Therapeutic Young Persons Counselling Services, based in Gorsiegnon College and has also volunteered for ChildLine.

Professional Qualifications

  • 2016 BA (Hons) Counselling skills and Interdisciplinary Studies, 1st Class Honours
  • 2013 Level 4 Diploma CPCAB Therapeutic Counselling (Neath Port Talbot College – Afan)
  • 2011 Higher Education Certificate in Counselling (Swansea University)
  • 2004 Level 3 Access to Humanities (Gower College)
  • 2003 Level 2 Intermediate Certificate Counselling Skills (Gower College)
  • 2016 Demential Awareness (Dementia Friends)
  • 2014 Working with the family and affected others of Problem Gambling (GamCare ARA Training Centre – Bristol)
  • 2013 Protection Of Vulnerable AdultsTraining (POVA, Age Cymru)
  • 2013 Domestic Abuse Awareness (Womens Aid)
  • 2013 Working with Problem Gambling (GamCare ARA Training Centre – Bristol)
  • 2012 Safeguarding Child Protection (Cruse Bereavement Care)
  • 2012 Level 2 Foundation Certificate in Awareness in Bereavement Care for Children & Young People (Cruse Bereavement Care)
  • 2011 Level 2 Foundation Certificate in Awareness in Bereavement Care for Adults (Cruse Bereavement Care)
  • 2011 Mindfulness Course for Counsellors (Sarah Milband, Swansea University)

Ceri-Ann Hunt

Ceri-Ann uses her training in an 'Integrative' approach which means she trained in several different theoretical approaches to counselling. Following professionally qualifying as a counsellor, Ceri-Ann went on to gain additional training in working with Children and Young People and holds a Post-graduation diploma in Counselling Children and Young People and a Post-graduation foundation certificate in Family Therapy from the University of South Wales.
Ceri-Ann when working with adults is able to be responsive to each individual adjusting her therapeutic approach accordingly. Through gentle exploration within a non-judgmental, valuing and empathic relationship, Ceri-Ann will enable you to express your feelings and bring clarity to your experience.

When Ceri-Ann is counselling Children and Young people she is equally able to empower her young clients through her integrative approach and encourages them to express their feelings, thus bringing some clarity to their experience. Counselling can offer a child the opportunity to talk through whatever is going on for them in a private and safe setting. As a parent or carer this may feel strange as you would wish they could talk to you. Ceri-Ann is professionally mindful of encouraging clients to build positive relationships with the significant individuals around them, she will therefore always work towards empowering and building the life skills necessary for the client to develop more open communication within their family.
Ceri-Ann uses creative counselling techniques when working with children and young people, this can include working with sand trays, clay, and other creative mediums, alongside talking therapies.
She can work with individual children from the age of 7 right up to young people aged 18years and beyond. Ceri-Ann’s work is underpinned by the British Association of Counselling and Psychotherapy’s (BACP) Ethical framework for good practice and she has regular professional supervision as part of this code of ethics.

Qualifications & Experience

Ceri-Ann has been offering Counselling for over ten years and has experience of Children, Young People and Adults.
She has spent five years as a Schools Based Counsellor in the Capital. During this work, Ceri-Ann experienced multi-cultural working and a host of worries that young people have. Some of the young people were experiencing academic stress and anxiety, complex home lives, historical abuse, low self-esteem and friendship difficulties.
Ceri-Ann has also worked at a specialist service for people affected by Sexual abuse and or Domestic Violence. At this service, Ceri-Ann Counselled Children, Young People and Adults up to the age of 25 years. Some of whom had been through a legal process, some had involvement with Social Services and some clients self-referred to the agency for Counselling.
Ceri-Ann has worked in a generic Adults counselling service supporting adults with a multitude of past and present issues including Depression, Bereavement and historical Sexual Abuse.
Ceri-Ann then moved on to a community based service in Carmarthenshire offering counselling 1-1 for individuals, Child and main parent small groups and therapeutic parenting to foster carers.
Throughout her work, Ceri-Ann ensures that she is in keeping with the BACP ethical framework and has regular CPD.

Professional Qualifications

BSc (Hons) Systemic Counselling, University of Glamorgan
PG Dip CCYP CCYP, University of Wales Newport
PG Foundation in Family Therapy and Systemic Practice, University of South Wales
Accredited Training in Attachment in Practice, The association for Psychological Therapies.
Mindfulness Stress Based Reduction training course.
Cultural Awareness in Safeguarding Children
‘’Keeping Our Children Safe’’ Training for Designated Person for Child Protection
Direct work with Children and Young People
Mental Health First Aid for Adolescents
Assist training
Integrating Art into the Counselling room

Clare Rees

Clare is a qualified play therapist registered with PTUK and the Professional Standards Authority.

Please see the PTUK website and also the Register of Play and Creative Arts Therapists:

Using non-directive play therapy she works with children aged between 4-12.

Play is the natural language of the child, therefore the techniques used provide the child with a safe and gentle way to explore their issues and feelings, they are never rushed and are taken deeply into their own process at their own pace and level.

The various mediums used are: sandtrays, clay, puppets, therapeutic story-telling and music.

Issues worked with include: struggling with parental separation/divorce, being unable to live with their birth family, abuse - physical/sexual/emotional, sleeping problems, bereavement, lack of self-esteem/self-confidence.

Qualifications & Experience

Since qualifying in 2011 Clare has worked for Social Services providing long-term therapy for children in care.

She has worked for the schools counselling service in primary schools for three years providing short-term therapy covering a wide range of issues.

Clare is currently training with the Tinsley House Clinic to specialise in Developmental Delay conditions which include: ADD, ADHD, Dyslexia, Dyspraxia, Tourette’s Syndrome of Childhood, Tics and OCD.

Professional Qualifications

  • BA History - Swansea, 2000;
  • Certificate in Counselling Skills - Swansea, 2007;
  • Post Graduate Certificate in Play Based Therapy - Canterbury, 2009;
  • Post Graduate Certificate in Play Therapy - Canterbury, 2011.
  • Currently training as a Practitioner in Tinsley House Clinic Techniques.